Design
Pictures in the product’s own style and colors: for every state a screen can be in, and for the cases of the product’s domain — some of them moving, with a reserve for later.
Fine lines in workshop green on flat planes of paper and soft tint; brass only for what is proven — a seal, a certificate, a verified tick. A page draws one with <svg class="ill ill--spot"><use href="#ill-empty"/></svg> once assets/illustrations.js is loaded. Every picture moves a little: once when it comes into view, or in a slow loop where waiting is the story; each rests in a still pose when the device asks for reduced motion.
Empty, error, no access, locked, offline, done — a picture for each.
An open watch case, its velvet cushions empty: they settle into place one by one — ready, with nothing in it yet.
#ill-empty
Where Saved items with nothing saved, a seller with no listings yet, an order list before the first purchase.
A loupe drifts across an empty mat, pauses where it looked, and comes back: nothing is there.
#ill-none
Where Search and filters with no result, and the page an address no route matches (404).
A watch movement with its balance wheel broken: the wheel swings, falters and stops.
#ill-error
Where A page or panel that did not load, a payment or a provider that did not answer.
A closed vitrine; its lock is tried and gives one small rattle: the piece is there, but not for this account.
#ill-noAccess
Where A page outside the user’s role — a visitor on a buyer’s page, an operator outside their own hub.
A case whose strap draws tight and whose seal turns shut, a tag with a pause on it: kept, and not open for now.
#ill-locked
Where A suspended account with order-only access, and a listing an administrator has withdrawn.
A watch beside a signal crossed out, its arcs lighting one by one and fading, again and again.
#ill-offline
Where The mobile app without a connection, over the last data it loaded.
A watch box closing, then sealed in brass.
#ill-done
Where The end of a flow: an order completed, a listing published, a payout made.
Scenes from the product’s world, for onboarding, panels, letters and announcements.
A watch under the loupe, a scanning line passing over it, and a brass tick for the check that passed.
#ill-authentication
Where The scene beside the sign-in and registration forms, and the page that explains digital authentication.
A specialist’s bench: the arm lowers its lens over the watch in the tray, the light comes on, the tweezers tick; the evidence card carries its brass tick.
#ill-hub
Where The buyer’s first look at inspection at the hub, and the operator’s queue when it is empty.
A parcel on its two legs: from the seller to the hub, checked there, then on to the buyer.
#ill-journey
Where The head of the letters about an order with inspection: label ready, item at the hub, on its way to you.
A certificate card, its rosette stamped in brass.
#ill-certificate
Where The letter and the screen that tell a seller the check passed, and the certificate on an order.
Two price tags sway on one pin and come to rest, then a price crosses each way between them.
#ill-offer
Where The offers list before the first offer, for the buyer and the seller, and the offer explainer on a listing.
A watch on its stand; the soft light pulses, flashes once, and a glint answers on the crystal.
#ill-photographed
Where The photo uploader before the first photo, and the seller’s first step to list an item.
Each picture where it sits in the product.
The empty watch case in the buyer’s saved items, at welcome size inside the panel.
The two-leg journey at the head of the letter that says the item reached the hub. Mail clients run no scripts, so the letter carries it as an image of its still pose: the parcel at the hub.
The Corvane Mariner 41 Chronograph is with our specialist at the Frankfurt hub. We will write again once it has been inspected and sent on to you.
The authentication scene beside the sign-in form, at hero size on the page color.
The loupe over an empty mat on the page an address no route matches, at hero size.
Error 404
The address may be mistyped, or the listing it led to may have been sold or withdrawn.
Pictures ready for situations the product will meet later.
When a buyer opens a return or a dispute, and while the case is under review.
#ill-return
When a seller’s payout waits — for the protection period to end, or for a case on the order to be decided.
#ill-payoutHold
When the chat holds back a message that carried a phone number, an email address or a link.
#ill-chatBlocked