Flows/Staff invitation

Flows

Staff invitation

Elena Petrou invites Jonas Keller to the Frankfurt hub; he sets a password, enrols the second factor and signs in with a code — on the admin web.

Actor

Jonas Keller, inspection operator at the Frankfurt hub, invited by Elena Petrou, administrator.

Starts

Elena Petrou on the admin web’s staff list.

Ends

Jonas Keller signed in with email, password and code, in the hub workspace on the Frankfurt queue.

Step 1 of 10 This screen is not drawn yet

  1. 1 Elena adds a staff member

    UsersStaff
    Search orders, users, listings
    EP

    Staff

    Administrators and inspection operators
    Staff members
    NameRole and hubStateAction
    EPElena Petrouelena.petrou@lrm.example Administrator Active

    Elena opens the staff list and chooses Add staff member. In the dialog she types Jonas’s name 1 and email 2, chooses the role Inspection operator 3 and the hub Frankfurt hub 4, and presses Send invitation 5. The dialog closes and Jonas is in the list with the state “Invited”.

  2. 2 The invitation

    Elena Petrou invited you to Luxury Resale Marketplace
    Luxury Resale Marketplace <no-reply@lrm.example> → Jonas Keller <jonas.keller@lrm.example>
    Luxury Resale Marketplace
    A specialist's bench with a watch under a lamp and a loupe

    You are invited to join the staff

    Hello Jonas,

    Elena Petrou has invited you to Luxury Resale Marketplace as an inspection operator at the Frankfurt hub. Set up your account to begin: choose a password and enrol your authenticator app.

    This link is valid for a limited time. If it expires, ask an administrator to send a new one.

    Set up my account

    Button not working? Copy this address into your browser: lrm.example/staff/invitation/Kx4mQ2

    You are getting this letter because an administrator added you as a member of staff.

    This is a security message about your account, so it is always sent.

    {company legal name} · {registered address}

    Jonas opens the letter. It says who invited him — Elena — his role and hub, and that the link is valid for a limited time. He presses Set up my account 1.

  3. 3 Set a password

    Luxury Resale MarketplaceBack officeStaff only

    Step 1 of 2

    Set your password

    Welcome, Jonas. Choose the password you will sign in with.

    JKjonas.keller@lrm.example

    Accounts are created by an administrator; there is no registration here.

    The link opens the first of two setup steps. Jonas types a password 1, repeats it 2 and presses Continue 3. The second step opens.

  4. 4 Enrol the second factor

    Luxury Resale MarketplaceBack officeStaff only

    Step 2 of 2

    Set up your authenticator

    Scan the code with your authenticator app, then enter the 6-digit code it shows.

    6-digit code

    The admin web opens only after this step is done.

    Accounts are created by an administrator; there is no registration here.

    Jonas scans the QR code with his authenticator app 1, types the 6-digit code the app shows 2 and presses Finish setup 3. The admin web does not open before this is done.

  5. 5 Sign in next time

    Luxury Resale MarketplaceBack officeStaff only

    Step 1 of 2

    Staff sign in

    For administrators and inspection operators.

    Accounts are created by an administrator; there is no registration here.

    On his next visit Jonas types his email 1 and password 2 and presses Continue 3. The code screen opens.

  6. 6 The code

    Luxury Resale MarketplaceBack officeStaff only

    Step 2 of 2

    Enter your code

    Open your authenticator app and enter the 6-digit code.

    JKjonas.keller@lrm.example

    Lost your device? Another administrator can reset your second factor.

    Accounts are created by an administrator; there is no registration here.

    Jonas types the 6-digit code from his authenticator app 1 and presses Verify and sign in 2.

  7. 7 Where he lands

    Frankfurt hubHub queue JK

    Hub queue

    Items due at the hub: 4 open · 1 received
    Open4Awaiting item2Received1Held1Decided today2
    Corvane Mariner 41 ChronographLRM-10482 ReceivedReceived 2026-10-24 08:52 Ship toSofia Marin, Lisbon, Portugal
    Severin Genève Perpetual CalendarLRM-10495 Awaiting itemNorthline Express, due 2026-10-28 Ship toShown after receipt
    Halden Reserve Automatic 38LRM-10501 Awaiting itemLabel created 2026-10-27 Ship toShown after receipt
    Lisette Paris Quilted Flap BagLRM-10466 HeldBox arrived damaged · case open Ship toShown after receipt

    Only items at the Frankfurt hub. Payment details are never shown here; a buyer’s address shows only between receipt and hand-over to the carrier.

    Jonas lands in the hub workspace, on the Frankfurt hub’s queue — the Corvane order that has arrived at the hub is waiting for him. Nothing of the administration is shown.

  8. 8 The invitation has expired

    Luxury Resale MarketplaceBack officeStaff only

    Set up your account

    Elena Petrou invited you to the Frankfurt hub.

    An invitation link is valid for a limited time.

    Accounts are created by an administrator; there is no registration here.

    Alternative: Jonas opens the link after the time is up. He sees “This invitation has expired — ask an administrator to send a new one” and nothing to set up.

  9. 9 Elena resends the invitation

    UsersStaff
    Search orders, users, listings
    EP

    Staff

    Administrators and inspection operators
    Staff members
    NameRole and hubStateAction
    EPElena Petrouelena.petrou@lrm.example Administrator Active
    JKJonas Kellerjonas.keller@lrm.example Inspection operatorFrankfurt hub Invited

    Alternative: in Elena’s list Jonas is still “Invited”, and his row offers Resend invitation 1. She presses it and Jonas gets a new letter.

  10. 10 Lost device

    Luxury Resale MarketplaceBack officeStaff only

    Step 2 of 2

    Enter your code

    Open your authenticator app and enter the 6-digit code.

    JKjonas.keller@lrm.example

    Lost your device? Another administrator can reset your second factor.

    Accounts are created by an administrator; there is no registration here.

    Alternative: at the code Jonas has lost his device. The screen says “Lost your device? Another administrator can reset your second factor.” 1